Privacy Statement
Privacy Statement
Last updated: November 2025
Trendura respects the privacy of all website visitors and ensures the careful handling and security of your personal data. We comply with the General Data Protection Regulation (GDPR).
1 Responsible
Trendura
Website: www.trendura.nl
Country: Netherlands
Trendura is responsible for the processing of personal data as shown in this privacy statement.
2 What Data Do We Collect?
Trendura collects the following personal data:
When placing an order:
- First and last name
- Address details
- Email address
- Phone number
- Payment details
- IP address
When creating an account:
- Username and password
- Email address
- Order history
Automatically collected data:
- Browser type and version
- Operating system
- Pages visited and click behavior
- Date and time of visit
3 What Do We Use Your Data For?
- ✓ Order processing: For processing and shipping your orders
- ✓ Communication: To contact you about your order
- ✓ Customer service: To handle questions and complaints
- ✓ Marketing: For sending newsletters (only with permission)
- ✓ Analysis: To improve our website and services
- ✓ Legal obligations: To comply with tax and legal obligations
4 How Long Do We Keep Your Data?
Trendura does not store personal data for longer than necessary for the purpose for which it was provided or is legally required.
- Order data: 7 years (tax retention obligation)
- Account information: Until you delete your account
- Newsletter subscription: Until you unsubscribe
- Website visit: Maximum 2 years (analytics)
5 Do We Share Your Data?
Trendura never sells your data to third parties. We only share data with parties necessary for our services:
- Shipping partners: For the delivery of your order (e.g. PostNL)
- Payment services: For processing payments
- E-mail services: For sending order confirmations and newsletters
- Hosting: For hosting our webshop (Shopify)
- Analytics: For analyzing website visits
All these parties are contractually obliged to treat your data confidentially and to use it only for the agreed purposes.
6 Cookies
Trendura uses cookies to ensure the website functions properly and to improve your user experience.
Functional cookies:
Necessary for the functioning of the website (e.g. shopping cart, login)
Analytical cookies:
To analyze website visits and improve our services
Marketing cookies:
To show relevant advertisements (only with permission)
You can disable cookies through your browser settings, but this may limit the functionality of the website.
7 Security
Trendura takes appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.
- SSL certificate for secure connections
- Encrypted storage of sensitive data
- Regular security updates
- Limited access to personal data
- Secure payment environment via certified partners
8 Your Rights
You have the following rights with respect to your personal data:
- • Right of access: You can request what data we have about you.
- • Right to correction: You can have incorrect data corrected.
- • Right to erasure: You can request to have your data erased
- • Right to restriction: You can request restriction of processing
- • Right to portability: You can receive your data in a structured format
- • Right to object: You can object to certain processing
To exercise these rights, you can contact us. We will respond to your request within 30 days.
9 Changes
Trendura reserves the right to make changes to this privacy statement. We recommend that you consult this statement regularly to stay informed of any changes. The most recent version can always be found on our website.
10 Complaints
If you have a complaint about the processing of your personal data, please contact us first. We will work with you to find a solution.
If this does not work, you have the right to file a complaint with the Dutch Data Protection Authority.
Questions about privacy?
Please feel free to contact us for more information about how we handle your data.
Contact Us
